Getting Started

• How does your service work?
• Is there an online dashboard to see what's going on?
• Manage My Subscription / Access Customer Portal
• Will Riotly create or post content to my account?

Performance

• Can I set a limit for maximum following?
• How do I reduce the number of accounts that I follow?
• I would rather have more followers than people I follow. How can this be achieved?
• On average, how many followers will I gain per month?
• Why am I receiving direct messages from my followers?
• Why is my account growth inconsistent?
• Why is my account growth slow?
• Why is the engagement so low on my account?
• Will I see an increase in the number of accounts I follow?
• Will Riotly interact with my existing followers?
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Security

• Can I be sure that you will safeguard my password?
• Can I change my username and/or password?
• Does Riotly support Two-Factor Authentication?
• Should I verify an anonymous Android access request?
• What do I do if Instagram offers to reset my password?
• What do Riotly and I do if Instagram temporarily blocks my account actions?
• Why am I receiving this suspicious log in attempt on the Instagram app?
• Will my account be shadow banned?
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Targeting

• Are the accounts you interact with real users?
• How are you acquiring these follows? Is it by liking a lot of users in hopes that they will like you back?
• How can I change the targeting on my account?
• I am receiving some fake followers through your subscription service. Why is this?
• I found an inappropriate account in my followers list. Why is this?
• I received some fake followers through the trial. Why did this happen?
• What do I do if I am getting followers who are not in my target market?
• What is a blacklist?
• What is a whitelist?
• Why am I being followed by so many business accounts?
• Will my close friends and family be accidentally unfollowed during an unfollowing campaign?
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Troubleshooting

• Help! My account was removed!